By booking, purchasing, authorizing, or receiving services from LAB Tire Services Inc., the customer agrees to these Terms and Conditions. These terms apply to all mobile tire services, tire repairs, tire installations, rotations, balancing, oil changes, vehicle maintenance, roadside tire services, and related services provided by LAB Tire Services Inc.

LAB Tire Services Inc. provides mobile service at customer-selected locations. Some services may not be possible due to weather, unsafe working conditions, lack of space, poor vehicle access, mechanical issues, road conditions, parking restrictions, or technician safety concerns.

We reserve the right to refuse, delay, reschedule, or discontinue any service if the work area is unsafe, inaccessible, or unsuitable.

Customers must schedule appointments in advance. LAB Tire Services Inc. requires at least two hours’ notice for cancellations or rescheduling.

A $25 cancellation fee may apply if the customer cancels with less than two hours’ notice, is unavailable when the technician arrives, provides an incorrect location, or the vehicle is inaccessible.

All service fees will be disclosed before work is performed whenever reasonably possible. Prices apply to services completed at one address unless otherwise stated.

Additional charges may apply for travel to another location, remote service areas, oversized tires, run-flat tires, all-terrain tires, mud-terrain tires, dually trucks, commercial vehicles, seized components, damaged parts, corrosion, or additional labour discovered during service.

Payment is due in full upon completion of service unless otherwise agreed in writing. LAB Tire Services Inc. accepts cash, debit, credit card, and e-transfer.

Late payments may incur interest charges at the maximum rate permitted by law. Unpaid invoices may be referred to collections, and the customer may be responsible for collection costs, legal fees, and related expenses.

LAB Tire Services Inc. provides a limited 30-day labour warranty for services performed. This warranty covers defects in workmanship only.

The warranty does not cover road hazards, tire punctures, customer-supplied parts, normal wear and tear, misuse, accidents, corrosion, pre-existing damage, improper maintenance, manufacturer defects, or unrelated vehicle issues.

Parts supplied by LAB Tire Services Inc. are covered only by the manufacturer’s warranty, if applicable. LAB Tire Services Inc. makes no additional warranties, expressed or implied, on parts.

LAB Tire Services Inc. is not responsible for incorrect, defective, damaged, unsafe, or incompatible customer-supplied parts, tires, wheels, sensors, batteries, filters, bulbs, or accessories.

No warranty applies to customer-supplied parts or materials. Additional labour charges may apply if customer-supplied parts create installation difficulties.

Customers agree to provide accurate vehicle information, disclose known issues, secure personal belongings, provide a safe work area, allow uninterrupted access to the vehicle, and ensure the vehicle is parked legally and safely.

The customer is responsible for ensuring the service location is suitable for mobile automotive work.

LAB Tire Services Inc. is not responsible for damage to driveways, parking lots, garages, road surfaces, gravel areas, asphalt, concrete, landscaping, or any other property where service is performed, whether the condition existed before or after our work.

Customers accept responsibility for providing a safe and suitable work area.

To the maximum extent permitted by law, LAB Tire Services Inc.’s total liability for any claim shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

LAB Tire Services Inc. is not liable for loss of vehicle use, towing costs, rental vehicle costs, lost income, business interruption, indirect damages, incidental damages, consequential damages, or delays.

LAB Tire Services Inc. collects and stores personal and vehicle information only for bookings, service communication, payment processing, warranty administration, and business records.

We do not sell customer information. Information may be shared only when required by law, for payment processing, or for necessary business operations.

In the event of a dispute, the customer agrees to first attempt to resolve the matter informally by contacting LAB Tire Services Inc.

If unresolved, disputes shall be governed by the laws of Alberta and Canada, and any legal proceedings shall be handled within Alberta, Canada.

LAB Tire Services Inc. reserves the right to update these policies at any time. Changes will be posted on our website and become effective immediately unless otherwise stated.